Missed-call text-back
Replaces: voicemail nobody checks until morning.
For HVAC and plumbing shops in San Antonio. We map how calls, estimates, and invoices move through your office, find what's eating your team's week, and automate it. Priced against what it costs you, never by the hour.
Operations audit: $500, credited toward your build. The first 3 San Antonio shops get it free in exchange for a case study.
Replaces: voicemail nobody checks until morning.
Replaces: Friday callback lists.
Replaces: retyping web leads into Housecall Pro, Jobber, or ServiceTitan.
Replaces: entering every invoice twice.
Replaces: the owner texting customers about money.
Replaces: remembering to ask.
Something else eating your office's week? That's what the audit is for.
You walk Fernando through how a call becomes a paid invoice at your shop.
Within 3 business days: how the work moves today, the 3 biggest time sinks with a monthly cost each, and a fixed price to fix them.
Small automations, each with one job and an owner on your team, tested on your real records before anything goes live.
Alerts the moment something stops, a log you can open any time, and a monthly report of hours and dollars saved.
We don't bill by the hour. On the audit call we ask three things: how much time the problem takes, whose time it is, and what that person costs. If it adds up to $2,000 a month, the build is quoted as a fraction of that, and you see the number before anything is built. If a build won't pay for itself within 6 months, we'll tell you and won't build it.
See pricingSAMPLE · MONTH 1
Sample month for the sample shop. Your report uses your numbers.
37 hours
$1,031 in office time
58 sent to 24 customers. 9 replies.
3 jobs booked, $9,850 quoted.
112
0 errors
1
Fixed the same day
After-hours calls texted back: 29. 11 booked or called back next morning.

I build and fix automated workflows for large operations teams. OwnerOps brings that to local shops: find where the work actually gets stuck, automate the boring part, and show what it's worth every month.
You talk to me on the audit call, and I stay your contact after the build.
Your shop drawn as one pipe from phone rings to paid, with a monthly range for missed calls.
Sample: 40 calls a week, $350 jobs
Open free tool 02 / About 30 secondsA scored inspection, five fixes, and a concept homepage for your business.
Sample: 64/100 · LEAKING LEADS
Open free tool 03 / 1 minuteA monthly dollar range based on your calls and average job value.
Sample: $3,460 to $6,670 / month at risk
Open free tool 04 / 10 minutes + reply timeSix real-world checks of your phone, form, and booking process.
6 checks · your top 3 fixes
Open free tool 05 / 2 minutesReady-to-edit texts and emails for estimates, invoices, and more.
Sample: 4-step estimate follow-up
Open free toolAll free tools · How OwnerOps works with San Antonio HVAC and plumbing shops · About OwnerOps
Not for the audit. If you go ahead with a build, we connect with a separate login or app connection that you control and can turn off any time.
Housecall Pro, Jobber, ServiceTitan, QuickBooks Online, Google Workspace, and spreadsheets. If your shop runs on something else, ask on the call.
No. You approve every message before it goes live, and you can pause any automation.
You and Fernando get an alert the moment an automation stops. Every build comes with a one-page backup plan so your team knows the manual steps until it's fixed.
Operations audit: $500, credited toward your build. The first 3 San Antonio shops get it free in exchange for a case study. Builds are a fixed quote. Run & report starts at $299 a month.
HVAC and plumbing shops in San Antonio with 5 to 20 people, where the office is buried in calls, estimates, and invoices.