FREE TOOL / LEAK PIPE
Where does your shop leak jobs?
Your shop as one pipe, from the phone ringing to getting paid. Move the sliders to match your week.
In short: Leak Pipe draws an HVAC or plumbing shop as one pipe, from the phone ringing to getting paid. Enter calls per week and average job value to see a monthly dollar range for missed calls, based on published unanswered-call benchmarks. Add your website to see where callers may give up. Free, no signup, and we don't keep your numbers.
Calls nobody answers could cost
$3,460 to $6,670 a month
About 24.2 to 46.8 unanswered calls a month at 40 calls a week. Industry benchmark: 14-27% of calls go unanswered.
We assume 3% of missed callers leave voicemail and are recovered at your booking rate; all other missed callers are assumed lost. The source reports fewer than 3%. These are scenarios, not measured losses for your business. Website gaps do not change this range, because a website can't show how many calls you miss.
- Phone rings
- Calls nobody answersIndustry benchmark: 14-27% of calls go unanswered
- Booked
- Job done
- Invoiced
- Paid
One hole from the industry benchmark. Add your website to look for more. Grey valves are leaks your website can't show. Tap one to see how we measure it.
01 / About the numbers
Is this what my shop actually loses?
No. The range uses your calls and job value with published industry benchmarks for unanswered calls. Your call logs and booked jobs would give a real number.
Why don't website holes change the dollar range?
A website can't show how many calls you miss. The holes we find on your site show where a caller may give up, but we don't guess what they cost.
What do the grey valves mean?
Estimate follow-up, invoices typed twice, and slow collections happen inside your office, so a website check can't see them. The operations audit measures them with you.
Do you keep my website or numbers?
No. The website check reads public pages and returns the results to your browser. Share links carry only your two numbers and the hole names.